Casino/Live casino providers issue in some regions
Update - We are continuing to investigate this issue.
Jun 13, 2025 - 23:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 13, 2025 - 18:35 GMT+04:00
issue with the Evolution provider multiplayer function
Investigating - We are currently investigating this issue.
Jun 07, 2025 - 14:06 GMT+04:00
Global Issue With Email (Outlook/Hotmail Systems)
Investigating - We are currently investigating this issue.
Apr 09, 2025 - 10:52 GMT+04:00

About This Site

Check BetConstruct system status and see recent API status updates.

Uptime over the past 90 days. View historical uptime.
Betting Software Products Operational
90 days ago
99.99 % uptime
Today
Casino Platform ? Operational
90 days ago
99.96 % uptime
Today
Esports Operational
90 days ago
100.0 % uptime
Today
Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Keno Operational
90 days ago
100.0 % uptime
Today
Farkle Operational
90 days ago
100.0 % uptime
Today
Ogwil Operational
90 days ago
100.0 % uptime
Today
Talisman Operational
90 days ago
100.0 % uptime
Today
Social Gaming Operational
90 days ago
100.0 % uptime
Today
Blast Operational
90 days ago
100.0 % uptime
Today
Virtual Reality Casino Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
VR Live Dealer Operational
90 days ago
100.0 % uptime
Today
Virtual Games Operational
90 days ago
100.0 % uptime
Today
Big Hi Lo Operational
90 days ago
100.0 % uptime
Today
Striker Operational
90 days ago
100.0 % uptime
Today
Sportsbook Operational
90 days ago
100.0 % uptime
Today
Poker Operational
90 days ago
100.0 % uptime
Today
Hoory Operational
90 days ago
100.0 % uptime
Today
API Betconstruct Operational
90 days ago
99.97 % uptime
Today
Betconstruct Back Office Partial Outage
90 days ago
89.39 % uptime
Today
Payments System Operational
90 days ago
99.67 % uptime
Today
Single Sign On SSO Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
99.75 % uptime
Today
Affiliates/Agents systems Operational
90 days ago
99.91 % uptime
Today
Odds Feed Operational
90 days ago
100.0 % uptime
Today
Retail Solution Operational
90 days ago
100.0 % uptime
Today
SpringBuilder Operational
90 days ago
99.91 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
FrontEnd Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
99.71 % uptime
Today
3rd Party Provider Operational
90 days ago
96.16 % uptime
Today
Bonuses Operational
90 days ago
99.97 % uptime
Today
Sport Bet Settlement Operational
90 days ago
99.8 % uptime
Today
Bet History Operational
90 days ago
100.0 % uptime
Today
Casino Bet Settlement Operational
90 days ago
99.99 % uptime
Today
AGP Panel Operational
90 days ago
99.98 % uptime
Today
Swarm Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Spring Platform Operational
90 days ago
100.0 % uptime
Today
Casino Bets Placement Operational
90 days ago
99.98 % uptime
Today
Sportsbook Bets Placement Operational
90 days ago
100.0 % uptime
Today
Website Operation Operational
90 days ago
99.33 % uptime
Today
BME Operational
90 days ago
100.0 % uptime
Today
Casino Report Operational
90 days ago
99.99 % uptime
Today
Backoffice Casino Report Operational
90 days ago
100.0 % uptime
Today
Big Hi-Lo Operational
90 days ago
100.0 % uptime
Today
Betconstruct/Creedroomz Live Casino Operational
90 days ago
99.99 % uptime
Today
PMT Under Maintenance
90 days ago
100.0 % uptime
Today
Casino Cashback / CashOut Operational
90 days ago
100.0 % uptime
Today
Fantasy Sports Operational
90 days ago
100.0 % uptime
Today
Backoffice Deposit Request Operational
90 days ago
99.96 % uptime
Today
Umbrella Operational
90 days ago
100.0 % uptime
Today
Site Log in Operational
90 days ago
97.55 % uptime
Today
Live Streaming Operational
90 days ago
100.0 % uptime
Today
Casino Top/Last Winners Under Maintenance
90 days ago
100.0 % uptime
Today
Casino Tournaments Operational
90 days ago
100.0 % uptime
Today
Predictor Operational
90 days ago
100.0 % uptime
Today
Monti Operational
90 days ago
100.0 % uptime
Today
BetShop Operational
90 days ago
100.0 % uptime
Today
Horseracing Operational
90 days ago
100.0 % uptime
Today
ScoutData Operational
90 days ago
100.0 % uptime
Today
Skill Games Operational
90 days ago
100.0 % uptime
Today
Backgammon Operational
90 days ago
100.0 % uptime
Today
Live Games Animation Operational
90 days ago
100.0 % uptime
Today
Betconstruct Virtual Sports Operational
90 days ago
100.0 % uptime
Today
Fishing Operational
90 days ago
100.0 % uptime
Today
Betconstruct Statistics Operational
90 days ago
100.0 % uptime
Today
Crash Game Operational
90 days ago
100.0 % uptime
Today
2FA (Two-Factor Authentication) Operational
90 days ago
100.0 % uptime
Today
BackOffice Panel Operational
90 days ago
97.22 % uptime
Today
Pascal Operational
90 days ago
95.33 % uptime
Today
Fighters Operational
90 days ago
100.0 % uptime
Today
Microsoft Remote Apps Services Operational
90 days ago
100.0 % uptime
Today
Pascal Gaming Operational
90 days ago
100.0 % uptime
Today
Jira Operational
90 days ago
100.0 % uptime
Today
Megafeed Operational
90 days ago
100.0 % uptime
Today
Wonder Wheel Operational
90 days ago
100.0 % uptime
Today
Email Partial Outage
Outlook, Hotmail Partial Outage
SMS Operational
90 days ago
100.0 % uptime
Today
Pandayo Plus Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
PopOk Gaming Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EveryMatrix Provider Maintenance Jul 14, 2025 01:00-02:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Jul 09, 2025 - 13:08 GMT+04:00

EveryMatrix Provider Maintenance Jul 14, 2025 09:00-10:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Jul 08, 2025 - 00:45 GMT+04:00

Yggdrasil Provider Maintenance Jul 15, 2025 10:30-11:00 GMT+04:00

We will be undergoing scheduled maintenance during this time.
Posted on Jul 09, 2025 - 12:58 GMT+04:00

Pate Play maintenance Jul 15, 2025 11:00-11:15 GMT+04:00

Date and time: 15.07.2025 11:00(GMT+4)
Impact: All connected services
Posted on Jul 09, 2025 - 18:23 GMT+04:00

Bragg Gaming maintenance Jul 16, 2025 09:00-10:00 GMT+04:00

This is to inform you that on Tuesday, July 15, 2025, datacenter will replace primary firewall device on the production server.



The following services will be affected:



Access to the Bragg Back Office
Gameplay via the Bragg Aggregator


Upgrade is scheduled to take place between 7:00 – 8:00am CEST. Downtime is planned for 5-10 seconds.



Should you have any additional questions regarding the upgrade, do not hesitate to contact us.
Posted on Jul 07, 2025 - 11:20 GMT+04:00
Jul 11, 2025
Amusnet Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 GMT+04:00
Scheduled - Date and time: 11.07.2025 09:00(GMT+4)
Impact: All connected services
Jul 10, 19:54 GMT+04:00
Rubyplay provider games issue
Resolved - This incident has been resolved.
Jul 11, 09:57 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 10, 19:07 GMT+04:00
Casino Global Issue
Resolved - This incident has been resolved.
Jul 11, 04:35 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 11, 04:09 GMT+04:00
Backoffice Replication Global Issue
Resolved - This incident has been resolved.
Jul 11, 01:57 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 11, 01:11 GMT+04:00
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Jul 11, 00:40 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 10, 23:57 GMT+04:00
Jul 10, 2025
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Jul 10, 20:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 10, 19:43 GMT+04:00
Affigates (Affiliate and Agent systems) maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 19:19 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:45 GMT+04:00
Scheduled - Date and time: 10.07.2025 18:45 (GMT+4)
Impact: All connected services
Jul 10, 18:44 GMT+04:00
Affigates (Affiliate and Agent systems) maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 18:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 14:10 GMT+04:00
Scheduled - Dear colleagues,

Please inform our partners about the upcoming release scheduled for both the Affiliate and Agent systems.

Release Details
Version: 6.0.0
Name: Sprint 25-11
Date: 2025-07-10
Start Time: 14:10 (GMT+4)
Estimated Duration: ~3.5 – 4 hours
🧩 Included in Release
Commission Plan Per Player Structure
Affiliate Transaction Report for Greek Regulation Compliance API
System Improvements
Bug Fixes
Other Backend Enhancements
⚠️ Deployment Impact
During the release process, some functionalities will be temporarily unavailable. The deployment will take place in two main steps:

Step 1 (~3 hours)
The following actions will be blocked:

Affiliate & agent user account updates (status, password, email, verification email/phone)
Player transfers
Player deletion
Player addition (Affiliate system)
Custom calculations
Moving or removing affiliates/agents
Assigning any type of referral or direct commissions
Step 2 (~30 minutes)
In addition to Step 1 restrictions, the following actions will also be blocked:

New affiliate and agent registrations
Agent player registrations
🛑 Error Message for Blocked Actions
"This action is temporarily unavailable due to ongoing system upgrades. Please try again later."

Thank you for your cooperation and understanding during this scheduled update.

Best regards,
Affigates
Jul 10, 11:27 GMT+04:00
Spring builder website issue
Resolved - This incident has been resolved.
Jul 10, 15:50 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 10, 15:41 GMT+04:00
Spring BME maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 15:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:00 GMT+04:00
Scheduled - Release: Spring BME
Overview: Release
Date: 2025-07-10 15:00(+4GMT)
Duration: 10 minutes Impact: no impact
Jul 10, 14:41 GMT+04:00
Hacksaw Gaming provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 12:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:30 GMT+04:00
Scheduled - Hacksaw Gaming provider will undergo a System Maintenance procedure on July 10th, 2025
Time: 08:30 CEST
Jun 16, 15:06 GMT+04:00
Casino (Front, Backend, Inner), WebAdminApi maintenance Apply template Maintenance name
Completed - The scheduled maintenance has been completed.
Jul 10, 11:35 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 11:20 GMT+04:00
Scheduled - Release: Casino (Front, Backend, Inner), WebAdminApi
Overview:
Microgaming , Popok FreeSpin, Wazdan change Bonus Logic
New Provider Integration (AidDice, Riddec, DreamPlay)
Provider Reintegrations
Date: 2025-10-10 11:20
Duration: 15 minutes
Impact: None
Jul 10, 11:06 GMT+04:00
Amusnet Games Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:30 GMT+04:00
Scheduled - Date and time: 10.07.2025 08:30(GMT+4)
Impact: All connected services
Jul 3, 17:42 GMT+04:00
Hacksaw Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:45 GMT+04:00
Scheduled - Date and time: 10.07.2025 08:45 (GMT+4)
Impact: All connected services
Jun 17, 13:16 GMT+04:00
SimplePlay maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 08:31 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 GMT+04:00
Scheduled - As part of our greatest commitment to serve you better, SimplePlay will perform regular maintenance on following schedule:

Date: 2025-07-10 (Thursday)
Time: 10:00 - 12:30 (GMT+8)
During the time, SimplePlay Game Client, Back Office, and Web Service API will be inaccessible.

Should you have any queries, please contact SimplePlay 24x7 Support for any assistance. Thank you for your attention and we apologize for any inconvenience that may cause.
Jul 4, 12:24 GMT+04:00
Amusnet Games Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 08:00 GMT+04:00
Scheduled - Date and time: 10.07.2025 08:00 (GMT+4)
Impact: All connected services
Jul 3, 17:43 GMT+04:00
VA Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 08:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 05:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 9, 09:19 GMT+04:00
Hacksaw Gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 05:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:00 GMT+04:00
Scheduled - Date and time: 10.07.2025 04:00 (GMT+4)
Impact: All connected services
Jul 9, 18:22 GMT+04:00
Pragmatic Play Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 04:00 GMT+04:00
Scheduled - Date and time: 10.07.2025 04:00(GMT+4)
Impact: All connected services
Jul 9, 22:40 GMT+04:00
JDB Maintenance
Completed - The scheduled maintenance has been completed.
Jul 10, 04:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:50 GMT+04:00
Scheduled - Date and time: 10.07.2025 01:50 (GMT+4)
Impact: All connected services
Jul 6, 17:08 GMT+04:00
Jul 9, 2025
Issue with NoLimitCity Provider
Resolved - This incident has been resolved.
Jul 9, 16:51 GMT+04:00
Update - We are continuing to investigate this issue.
Jul 9, 16:03 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 9, 16:02 GMT+04:00
Games Global maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 14:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 11:01 GMT+04:00
Scheduled - impact:
There will be 60 seconds downtime when SQL Instance is failed over to the partner node. This will take place between 07:00 – 10:00 UTC. 3 failovers are expected for the duration of the change for each SQL Instance

Keys Services that could be unavailable for up to 10 minutes after each failover:

Bets
Data Delivery
Login
Registration


Market:
.Com,Belgium,Bulgaria,Colombia,Croatia,Czech Republic,Denmark,Germany,Greece,Hungary,Latvia,Lithuania,Malta,Netherlands,Portugal,Romania,Spain,Sweden,Switzerland,United Kingdom
Date and Time:
Wednesday, 9th July 2025
07:00 – 10:00 UTC
Jul 8, 19:28 GMT+04:00
Hacksaw Gaming provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:00 GMT+04:00
Scheduled - Dear Partner,

As part of our commitment to continuously improve the level of service we provide, we would
like to inform you about an upcoming planned maintenance on Hacksaw's Gaming
Services and APIs.

WHEN CAN YOU EXPECT IT?
Date: July 9th, 2025
Time: 10:00 CEST
The expected maintenance window will be around 15 minutes.

WHAT IS THE IMPACT ON OUR SERVICES?
The downtime will be less than 15 minutes after the scheduled time.
Our service on each server will not be available to any partner during
this time.
Jun 16, 15:47 GMT+04:00
Website Login and Loading Issue In Some Regions
Resolved - This incident has been resolved.
Jul 9, 12:53 GMT+04:00
Update - We are continuing to investigate this issue.
Jul 9, 12:53 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 9, 12:30 GMT+04:00
Stakelogic Live Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 11:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:01 GMT+04:00
Scheduled - Date and time: 09.07.2025 09:00(GMT+4)
Impact: All connected services
Jul 8, 17:10 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 11:00 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 09.07.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Jul 7, 15:03 GMT+04:00
Ezugi maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 GMT+04:00
Scheduled - Important: Ezugi Downtime Notification - Wed, July 9th, 4 AM UTC

This is to inform you that our Live Table Services will be undergoing scheduled maintenance on Wednesday, July 9th, 2025, from 4 am to 7 am UTC. During this time, our Application team will be implementing important updates to enhance the overall performance and quality of the services.

Our Application team is committed to minimizing downtime and restoring the services as soon as possible. However, please be advised that the estimated downtime may take up to 3 hours.
Jul 2, 20:20 GMT+04:00
Issue with Ruby Play
Resolved - This incident has been resolved.
Jul 9, 10:34 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 8, 16:58 GMT+04:00
Hacksaw Gaming provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 10:15 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:15 GMT+04:00
Scheduled - Hacksaw Gaming provider will undergo a System Maintenance procedure on July 9th, 2025
Time: 07:15 CEST
Jun 16, 15:05 GMT+04:00
Pragmatic Play Bingo Planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 GMT+04:00
Scheduled - Please be informed about Pragmatic Play Bingo Planned Downtime
Production: Bingo Production
Product: Bingo
Date & time: 09.07.2025, 03:00 AM UTC
Duration: 180 minutes
End time: 06:00 AM UTC
Reason: Planned downtime, updating the integration service to the latest version.
Impact: Production Bingo Production will have downtime affecting all brands on the productions. Bingo games will not be available; Bingo Back Office access will be affected.
Apologies for the inconvenience.
Best Regards,
Pragmatic Play Bingo Support
Jun 26, 18:58 GMT+04:00
Bragg Gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:30 GMT+04:00
Scheduled - This is to inform you that Bragg Gaming will be performing an upgrade on our MGA production server.

The following services will be affected:

Access to the Bragg Back Office
Gameplay via the Bragg Aggregator


Upgrade is scheduled to take place on Wednesday, July 9·7:30 – 8:00am CEST.

Bragg Gaming
Jul 2, 17:35 GMT+04:00
Relax gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:01 GMT+04:00
Scheduled - Casino Server Maintenance
Upcoming scheduled maintenance notice
In an effort to ensure uninterrupted service provision, Relax Team would like to notify that casino production environments will be on a maintenance break.

Please note that during this maintenance all games will be unavailable.

– Relax Team
Start time
Jul 9, 04:00 UTC
Estimated duration
1 hour
Components affected
Isle of Man - Casino
Jul 7, 11:19 GMT+04:00
Jul 8, 2025
Games Global Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 19:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 11:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 8, 00:46 GMT+04:00
JDB Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 18:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 14:10 GMT+04:00
Scheduled - Date and time: 08.07.2025 14:10(GMT+4)
Impact: All connected services
Jul 8, 14:08 GMT+04:00
Fazi Provider Issue
Resolved - This incident has been resolved.
Jul 8, 14:52 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 8, 08:41 GMT+04:00
NoLimitCity Provider Issue
Resolved - This incident has been resolved.
Jul 8, 13:57 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 8, 07:47 GMT+04:00
PG Soft provider issue
Resolved - This incident has been resolved.
Jul 8, 10:55 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 7, 09:30 GMT+04:00
Spring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:01 GMT+04:00
Scheduled - Date and time: 08.07.2025 10:00 - 10:30 (GTM+4)
Duration: 30 minutes
Impact: All Connected Services
Jul 7, 18:02 GMT+04:00
Bragg Gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:30 GMT+04:00
Scheduled - This is to inform you that Bragg will perform an upgrade on the production server for certified jurisdictions:

Bosnia
Colombia
Czech
Denmark
Estonia
Greece
Latvia
Netherlands
Portugal
Romania
Spain
Switzerland
Sweden
UK

The following services will be affected:

Access to the Bragg Back Office
Games provided via the Bragg aggregator


Upgrade is scheduled to take place on Tuesday, July 8·7:30 – 8:00am CEST.

Bragg Gaming
Jul 2, 17:36 GMT+04:00
Playson maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 06:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 06:00 GMT+04:00
Scheduled - We continuously strive to deliver an excellent product to our partners. Thus, server update plays a great role to satisfy the needs. With that being said, we'd like to provide you with more details about the planned maintenance Playson will be performing.


Maintenance Schedule:

Date: Tuesday 8th of July 2025
Time**:** 4 AM CET time
Risk Classification: Low
Expected Downtime: 5-10 minutes
Purpose: Deploying updates to the server. Please note:
During the maintenance, you may experience transaction failures. We kindly request you to keep the scheduled maintenance in mind when dealing with possible customer queries.

Please note that this maintenance and upgrade require no action from your end. Games will become available again once the server is restarted. This notice is for informational purposes only.

If you experience any issues inconsistent with this notice or you'd like to clarify it in more detail, do not hesitate to contact us for immediate assistance on support@playson.com
Jul 7, 11:21 GMT+04:00
BETCORE Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 05:50 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 GMT+04:00
Scheduled - Date and time: 08.07.2025 05:00(GMT+4)
Impact: All connected services
Jul 6, 19:16 GMT+04:00
Jul 7, 2025
Issue with CMS
Resolved - This incident has been resolved.
Jul 7, 19:56 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 7, 17:46 GMT+04:00
Pascal Gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 17:34 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 16:29 GMT+04:00
Scheduled - Pascal Gaming
Release: Jackpot
Overview: Maintenance
Date: 07.07.2025 16 : 23 GMT+4
Duration: 5 m
Impact: Slots will be unavailable
Jul 7, 16:28 GMT+04:00
website issue in some regions
Resolved - This incident has been resolved.
Jul 7, 12:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 7, 12:08 GMT+04:00
Bragg Gaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 10:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 GMT+04:00
Scheduled - This is to inform you that Bragg Gaming will be performing an upgrade on our RGHR production server.

The following services will be affected:

Access to the Bragg Back Office
Crash-type Bragg games

Upgrade is scheduled to take place on Monday, July 7·8:00 – 8:30am CEST.
Jul 2, 17:32 GMT+04:00
EveryMatrix Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 30, 20:27 GMT+04:00
Incorrect Reflection Of Transactions And After Balance In Backoffice
Resolved - This incident has been resolved.
Jul 7, 08:55 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 7, 06:38 GMT+04:00
Jul 6, 2025
Backoffice loading issue
Resolved - This incident has been resolved.
Jul 6, 04:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 21:40 GMT+04:00
Jul 5, 2025
JDB provider maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 22:43 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 21:43 GMT+04:00
Scheduled - JDB provider will undergo a System Maintenance procedure on Jul 06 (Sun ) right now - until further notice
Jul 5, 21:42 GMT+04:00
Bet calculation state issue
Resolved - This incident has been resolved.
Jul 5, 20:42 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 20:28 GMT+04:00
Popok provider Issue
Resolved - This incident has been resolved.
Jul 5, 19:01 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 17:43 GMT+04:00
Global Issue with PG Soft Provider's Games
Resolved - This incident has been resolved.
Jul 5, 18:40 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 07:20 GMT+04:00
Bonus claim issue
Resolved - This incident has been resolved.
Jul 5, 18:11 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 17:39 GMT+04:00
Issue with casino games
Resolved - This incident has been resolved.
Jul 5, 17:15 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 16:17 GMT+04:00
Global Issue with Popok Gaming
Resolved - This incident has been resolved.
Jul 5, 11:40 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 08:31 GMT+04:00
Global Issue with Backoffice/AGP Replication
Resolved - This incident has been resolved.
Jul 5, 03:52 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 01:16 GMT+04:00
Global Issue with Bets' Calculation
Resolved - This incident has been resolved.
Jul 5, 03:51 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 5, 02:48 GMT+04:00
Jul 4, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Jul 4, 17:12 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 4, 16:59 GMT+04:00
CMS issue (Casino & Live casino loading issue)
Resolved - This incident has been resolved.
Jul 4, 16:46 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 4, 16:19 GMT+04:00
Superspade maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 15:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 12:50 GMT+04:00
Scheduled - Please be informed that SSG production Games will be undergoing Emergency maintenance for approximately 3 hours (8:30 AM - 11:30AM GMT) (04/07/2025) . During this time, the games will be temporarily unavailable.
Superspade
Jul 4, 12:48 GMT+04:00
Amusnet Games Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 08:15 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 08:00 GMT+04:00
Scheduled - Date and time: 04.07.2025 08:00 (GMT+4)
Impact: All connected services
Jul 3, 17:40 GMT+04:00
Incorrect Reflection Of Transactions And After Balance In Backoffice
Resolved - This incident has been resolved.
Jul 4, 08:06 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 4, 05:08 GMT+04:00
Jul 3, 2025
Evolution Live casino games issue
Resolved - This incident has been resolved.
Jul 3, 20:50 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 3, 19:55 GMT+04:00
Issue with Habanero Provider
Resolved - This incident has been resolved.
Jul 3, 14:43 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 3, 10:24 GMT+04:00
Website Login and Loading Issue ( Some Regions)
Resolved - This incident has been resolved.
Jul 3, 14:08 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 3, 13:37 GMT+04:00
Live Casino Release
Update - The scheduled maintenance has been completed.
Jul 3, 13:29 GMT+04:00
Completed - The scheduled maintenance has been completed.
Jul 3, 13:19 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 12:19 GMT+04:00
Scheduled - Date and time: 2025-07-03 12:00-13:00 (GMT+4)
Impact: All connected services
Jul 3, 12:18 GMT+04:00
OddsFeed Platform maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 11:02 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 11:00 GMT+04:00
Scheduled - Release: OddsFeed Platform
Overview: Release
Date: 03.07.2025 11:00 (GMT) +4
Duration: 2 minutes
Impact: No impact
Jul 1, 13:33 GMT+04:00
Betconstruct/Creedroomz Live Casino
Completed - The scheduled maintenance has been completed.
Jul 3, 11:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 10:15 GMT+04:00
Scheduled - Date: 03.07.2025 09:00-11:00(GMT+4)
Duration: 120 minutes (max)
Impact: All tables/studios/halls and games will be paused
Jul 3, 10:14 GMT+04:00
Live Casino release
Completed - The scheduled maintenance has been completed.
Jul 3, 10:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:00 GMT+04:00
Scheduled - Date and time: 03.07.2025 09:00(GMT+4)
Impact: All tables/studios/halls and games will be paused
Jun 23, 15:38 GMT+04:00
Betcore Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 09:45 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 09:01 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 27, 23:58 GMT+04:00
Website payments Issue
Resolved - This incident has been resolved.
Jul 3, 01:35 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 22:45 GMT+04:00
CMS access issue
Resolved - This incident has been resolved.
Jul 3, 00:30 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 23:54 GMT+04:00
Jul 2, 2025
Issue with Evolution live games
Resolved - This incident has been resolved.
Jul 2, 21:55 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 15:23 GMT+04:00
Issue with CMS (casino/live casino pages loading)
Resolved - This incident has been resolved.
Jul 2, 16:33 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 15:55 GMT+04:00
Issue with CMS ( Casino//Live Casino sections are loading)
Resolved - This incident has been resolved.
Jul 2, 16:32 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 15:52 GMT+04:00
Issue with verification process
Resolved - This incident has been resolved.
Jul 2, 15:25 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 11:49 GMT+04:00
Casino/Live casino games issue
Resolved - This incident has been resolved.
Jul 2, 11:57 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 10:20 GMT+04:00
Issue with BackOffice/AGP Panels (Transactions)
Resolved - This incident has been resolved.
Jul 2, 06:52 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 05:27 GMT+04:00
Global Issue with Backoffice/AGP
Resolved - This incident has been resolved.
Jul 2, 02:23 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 01:09 GMT+04:00
Backoffice Replication Issue
Resolved - This incident has been resolved.
Jul 2, 00:52 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 2, 00:09 GMT+04:00
Jul 1, 2025
Backoffice Replication Issue
Resolved - This incident has been resolved.
Jul 1, 23:25 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 1, 23:03 GMT+04:00
Issue with Sportsbook for API partners
Resolved - This incident has been resolved.
Jul 1, 20:14 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 1, 19:36 GMT+04:00
Issue with Agent and Affiliate systems
Resolved - This incident has been resolved.
Jul 1, 15:03 GMT+04:00
Investigating - We are currently investigating this issue.
Jul 1, 14:30 GMT+04:00
Games Global Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 14:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:01 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 30, 18:41 GMT+04:00
Proxy Live Solutions Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 13:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 12:00 GMT+04:00
Scheduled - Date and time: 01.07.2025 12:00(GMT+4)
Impact: All connected services
Jun 26, 15:41 GMT+04:00
Stretch Network (Poker) Release
Completed - The scheduled maintenance has been completed.
Jul 1, 12:01 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 11:00 GMT+04:00
Scheduled - Date and time: 01.07.2025 11:00 (GMT+4)
Impact: Poker game and Poker BackOffice could be unavailable for approximately 1 hour during the release process.
Jun 27, 14:07 GMT+04:00
Amusnet Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 GMT+04:00
Scheduled - Date and time: 01.07.2025 08:00(GMT+4)
Impact: All connected services
Jun 27, 15:15 GMT+04:00
Amusnet Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 09:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:01 GMT+04:00
Scheduled - Date and time: 01.07.2025 08:00(GMT+4)
Impact: All connected services
Jun 26, 16:31 GMT+04:00
PLAYSON Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 06:10 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:00 GMT+04:00
Scheduled - Date and time: 01.07.2025 06:00(GMT+4)
Impact: All connected services
Jun 30, 12:10 GMT+04:00
Jun 30, 2025
7Mojos Provider Maintanance
Completed - The scheduled maintenance has been completed.
Jun 30, 12:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 11:00 GMT+04:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 27, 18:39 GMT+04:00
SA Gaming Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 08:30 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 04:00 GMT+04:00
Scheduled - Date and time: 30.06.2025 04:00(GMT+4)
Impact: All connected services
Jun 27, 12:23 GMT+04:00
World Entertainment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 05:00 GMT+04:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 03:00 GMT+04:00
Scheduled - Date and time: 30.06.2025 03:00 (GMT+4)
Impact: All connected services
Jun 29, 16:49 GMT+04:00
Jun 29, 2025
Backoffice Dashboard issue
Resolved - This incident has been resolved.
Jun 29, 23:00 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 29, 18:28 GMT+04:00
Website Login and Loading Issue In Some Regions
Resolved - This incident has been resolved.
Jun 29, 17:24 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 29, 14:35 GMT+04:00
Jun 28, 2025
Issue with BackOffice/AGP Panels (Transactions)
Resolved - This incident has been resolved.
Jun 28, 07:18 GMT+04:00
Investigating - We are currently investigating this issue.
Jun 28, 05:02 GMT+04:00
Jun 27, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage